Doubt if any one reads this but AA could be the worst airline in the world. Didn’t fly them For some time on account of inner troubles.
A business affiliate and I traveled again from Punta Cana, DR on flight 1629 from a business vacation past Friday (two/5/16) and then on to Dallas by using flight 207. As soon as arriving back again into Dallas and retrieving our baggage, we seen a powerful odor within the suitcases then to the contents within, the offensive “musty†scent permeated anything and on some things it’s doubtful the odor can be taken out.
On account of a household hardship, we're not able to make our excursion as Beforehand planned and needed to terminate our reservations. We spoke to the consultant at American Airlines and described the specific situation to her, and she recommended that we Speak to you.
We recently, currently the 24th, returned from the trip to Cancun/Rivera Maya space and could not recognize that when are baggage was gained on our departing flight from DFW on March 19th, that certainly one of our bags was thoroughly destroyed on The within by someone in terminal D after it was checked in. Who would be in charge of executing this an American employee or the TSA? Anyone has stolen a blue sapphire faced enjoy, and my our private, 1979 Faculty of Pharmacy ring, which had a sizable diamond mount in it.
When examining in at IAH, the staff members behind the AA desk had been all chatting and speaking about holiday. They appear irritated that we had countless bags. The additional function was acquiring of their way. This wasn't the way in which I envisioned to get started on my excursion.
After i got into the complimentary lodge that American set up for me, I referred to as 800-433-7300 and talked to an agent there who, to my surprise was unable to see flights that were available on USAIR. She informed me there were no open up seats on any of the early USAIR flights. I was online and could see that there have been available flights. I truly booked a flight to demonstrate it to her.
I planned to vent my irritation With all the baggage condition together with your airline. All the things else was good, although the way my baggage was managed would make me Feel 2 times in advance of booking with AA all over again. I was charged $twenty five Every single way for a single bag, not becoming explained to my bag may very well be carried on for no charge. To include insult for the $fifty billed, my bag was damaged on the surface on becoming returned to me.
I not too long ago flew back again from Raleigh Durham to LA airport. It absolutely was five hrs. Of distress for me to put up using a crying twenty month aged about the flight.
The flight crew automatixallu produced me check my bag Although thier were being various open overhead bins. See hooked up flight data. It would be awesome whenever they crew did bot noticed it wasnt thier fault and dont blame them.
just after arrival at airport I used to be informed which the flights had been overbooked and I could get to Dallas the subsequent early morning although not to Las Vegas.
Upon arrival in Panama with flight AA959 one of the two luggages, a Roncato luggage, ( photographs hooked up ) price €189 arrived damaged. I right away went to the suitable Place of work In the airport, where the only real comment was which they handed me a « checking Posting Damage observe », which I enclose herewith. I used the following day looking for a brand new luggage and attempting to get in contact using your offices by using the phone quantities indicated within the said doc without, nevertheless, obtaining any reply – the telephone isn't answered and the road goes blank right after a number of minutes of waiting, it doesn't matter which amount I dial. I thus proceed my travel and on my arrival in Miami airport for my return excursion (flight AA2198 on March 24) I again make an effort to contact your Workplace at the airport, but the one assistance they may give me was to problem a complaint via your site, which I'm now undertaking. Aside from the above, I do have One more – and possibly extra severe – complaint. At the time of my reservation I paid an additional $88 ($forty four Each individual) for further convenience seats. To my surprise, the seats turned out to become the traditional – no additional – seats.
We are so amazing upset with this kind of mis-therapy and poor management by American Airways and will never fly you once more.
On January twenty fifth I contacted American Airlines, as I checked out our reservations and seen that my Daughter experienced us traveling all day long, So I termed to up grade our tickets to top quality as I didn't choose to vacation all day in coach. I exploit lay endeavor to journey top notch as I'm certain you are able to evaluate but I'm looking to help save my Miles as we are preparing a sizable relatives/graduation journey to Hawaii.
American Airways Purchaser service hotline is well available and shopper friendly. Sadly, You must wait around roughly 2 minutes to moved here speak with a buyer service consultant. You have to hear a long speech relating to existing updates.