Had terrific consumer service sine 1/seventeen. Been pulled off the FRA flight and stayed for 2 times in Philly. Right now one/19 I'll resume my flight to FRA with as many as par documentation. To my shock the ticket agent at the sign in counter have been Certainly rude, not helpful and anticipated me to hunt down my luggage which was checked in around the seventeenth Which I used to be struggling to retrieve when I was pulled from the flight on Sunday.
My partner and i had a flight leaving Richmond Virginia which has a final spot of Seattle Washington. We're knowledgeable about flying and experienced flown other Airways earlier that week intending to and from numerous Locations. We had all our info and went to use the American Airlines kiosk to print our boarding passes. The kiosk didnt talk to if those people who are flying are armed service staff so we started off around and waited in line to speak to some representative on the counter. At the time we ended up up with the counter we instructed a Woman behind the counter that my partner is during the army and we had two luggage to examine in. Thats when we were informed that our baggage where by around bodyweight and It could be 250$ extra. We asked for for that lady to point out us wherever the package pricing is penned. She was not able to offer that details and went on to inform us we could glance it up ourselves. My spouse who's enlisted during the U.S. Coastline Guard has not had to pay added or any volume for baggage, on orders or particular. My husband gave her the 250$ and that's in the event the representative we were speaking with soon became quite impolite and threatened to terminate our complete flight.
As a company, you've got stepped way out of line taking a general public posture on this. But the posture you’ve taken correctly favors “discrimination†from all folks who will be entitled to the Exclusive protective provisions appreciated by a privileged minority.
no. 0012309351902 from SNA to DFW. I had been issued long run flight passes great for just a 12 months. I am crafting to request which you waive the $200 informative post transfer demand when I am able to use the passes.
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We can also be sorry which you were not satisfied with the complimentary voucher that we provided. Having said that, the voucher was meant to convey goodwill and to make amends in some way for that insufficient service you reported. It signifies an quantity we feel to be good and acceptable.
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We flew Just about within eyesight in the desired destination, and afterwards the captain came on and claimed the technological concern was acting up, and as opposed to landing wherever our location was, they necessary to change back again to own it serviced by persons that could truly do that.
Worst Airline at any time?!?! Shed my baggage in Charlotte NC, February six right after supplying it (coupled with my wife’s) to 2 attendants within the baggage belt for returning passengers. Hers came in on our flight, mine did not. Now eleven times later and right after acquiring undergone phone hell and many incredibly non caring individuals, I've experienced no Call from anybody. The regular remedy is “we remain trying to Track down your luggageâ€. Their questionnaire and all types are already despatched to Baggage Claim department but no-one actually appears to have an interest in executing everything to ease their complications.
Talking by having an American Airlines agent is a obstacle. Did you go through the similar headache or was you practical experience much better that almost all. Share your views with us.
I attempted to make use of a $500 journey voucher for a recent flight and I used to be not able to do so as American Airlines refused to just accept the voucher. Please inform tourists to keep their seats instead of be cheated by these fictitious vouchers that AA features for travelers to give up their seats.
Just flew The us Airways via american eagle….had the rudest flight attendant ever….A different passenger was javing queries on connecting flight …she was so worried missing it…flight attendant was so impolite and no help….she was awful to travellers whole serving beverages…..we sat for 20 minutes ready foe gate when landing in chicago…many of us required to uae restroom…she snapped at folks once we attempted to use restrooms.
following a delayed flight out of Detroit mainly because there wasn’t a running PA program( which we have been explained to was FAA required). We reloaded on the same aircraft and flew to Dallas above 2 several hours later. ( the flight attendants needed to stroll the ailes to speak). our flight was to depart at 600am. we finally remaining at 1145am. On arriving in Dallas we had been rushed to our following gate for Denver. On arriving in Denver late afternoon, we had no baggage. We were being told It might be on one of several subsequent three flights from Dallas.
I can not realize why I cannot have the chance to pick out a seat on flight #1848 from DFW to Bos confirmation LGGSNS